Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: kapusta1152 on June 03, 2014, 01:43:33 PM

Title: Create “duplicate” Routing points in CME for different switches:
Post by: kapusta1152 on June 03, 2014, 01:43:33 PM

Hello All,

Can we create “duplicate” Routing  points in CME for  different switches:

Example:

Number        Type                                Switch

12345        Routing Point                      Chicago_Avaya

12345        Routing Point                      NY _Avaya

Title: Re: Create “duplicate” Routing points in CME for different switches:
Post by: Kubig on June 03, 2014, 01:46:41 PM

Yes, you can.

Title: Re: Create “duplicate” Routing points in CME for different switches:
Post by: kapusta1152 on June 03, 2014, 02:21:56 PM

Thanks for your prompt answer.

Title: Re: Create “duplicate” Routing points in CME for different switches:
Post by: mduran22 on June 03, 2014, 04:25:52 PM

Only the Alias have to be unique (per tenant I believe).

Title: Re: Create “duplicate” Routing points in CME for different switches:
Post by: Dionysis on June 13, 2014, 12:56:17 AM

[quote author=mduran22 link=topic=8369.msg36806#msg36806 date=1401812752]
Only the Alias have to be unique (per tenant I believe).
[/quote]

Correct, numbers can be the same, but the Alias must be unique.