Genesys CTI User Forum

Genesys CTI User Forum => Genesys-related Development => Topic started by: PFCCWA on April 09, 2014, 03:17:54 PM

Title: LRM 8.1/8.5
Post by: PFCCWA on April 09, 2014, 03:17:54 PM

Hello,

is anyone using License reporting manager?
Is it useful for customers?
We are considering but want to determine and weigh the benefits against a potential requirement to upgrade everything.

thanks.

Title: Re: LRM 8.1/8.5
Post by: Timur Karimov on April 18, 2014, 07:30:17 AM

[quote author=PFCCWA link=topic=8298.msg36533#msg36533 date=1397056674]
Hello,
Hi there!
is anyone using License reporting manager?
Is it useful for customers?
We are considering but want to determine and weigh the benefits against a potential requirement to upgrade everything.

thanks.
[/quote]
Hi there!
We try to offer LRM to our customer to solve the day-by-day license monitoring task. But in current version it's useless for real-time and operativ monitoring. At the same time, historical view have also some problem in use coz it's count only limited product list. So it's looks like a good idea but need some time to wait when Genesys is step away from FLEX.
WBR Timur

Title: Re: LRM 8.1/8.5
Post by: msd86911 on April 30, 2014, 04:13:31 PM

It is mandatory if you are upgrading to Framework 8.5
LRM has to connect to confserv at least 1 time or else confserv won't accept any connections from clients.

Title: Re: LRM 8.1/8.5
Post by: cavagnaro on April 30, 2014, 04:23:04 PM

[quote author=msd86911 link=topic=8298.msg36614#msg36614 date=1398874411]
It is mandatory if you are upgrading to Framework 8.5
LRM has to connect to confserv at least 1 time or else confserv won't accept any connections from clients.
[/quote]

WTF? Seriously? Isn't that a coaction to buy a product?

Title: Re: LRM 8.1/8.5
Post by: msd86911 on April 30, 2014, 06:53:55 PM

i think it will be bundled in Framework from now on.
The idea is to keep track of Genesys License in new ways, not just numbers (how many) but also functionality like GVP and Genesys Media Server.

Title: Re: LRM 8.1/8.5
Post by: Kubig on May 29, 2014, 10:41:16 AM

Did any one deploy framework of version 8.5? I have still encountered with issue above configuration server license...

Title: Re: LRM 8.1/8.5
Post by: Gaia on September 17, 2014, 01:30:58 PM

I installed configuration server 8.5 , i start it using script run.sh , i got error
Configuration Server will exit due to invalid license

I try to install LRM
Installing License Reporting Manager, version 8.5.000.06

Please enter the hostname or press enter for "myhost" =>

Please enter the following information about your Configuration Server:

Configuration Server Hostname =>config server host
Network port =>2020
User name =>default
Password =>

Client Side Port Configuration
Select the option below to use a Client Side Port. If you select this option,
the application can use Client Side Port number for initial connection to
Configuration Server.

Do you want to use Client Side Port option (y/n)?n

Invalid host (myhost) or port (2020) for Configuration Server connection.


How to install LRM if i cannot start config server  >:( >:( ??????????????

Title: Re: LRM 8.1/8.5
Post by: cavagnaro on September 17, 2014, 01:59:43 PM

By installing it properly?
What is yours servers name? Can you do a "host <name>" command?

Title: Re: LRM 8.1/8.5
Post by: Janis on September 18, 2014, 06:39:08 AM

You have to import license to config database now in version 8.5. Use command

confserv -license <path to license file>

Title: Re: LRM 8.1/8.5
Post by: Gaia on September 18, 2014, 08:19:01 AM

Thank you

I missed step  confserv -license <path to license file>

Title: Re: LRM 8.1/8.5
Post by: Gaia on September 18, 2014, 08:21:22 AM

hi all,
is it possible to install LRM whithout GAX ?

Title: Re: LRM 8.1/8.5
Post by: Janis on September 18, 2014, 09:08:08 AM

Yes, I installed it. Just to enable applications to connect to configuration server on startup. Not using LRM functionality itself.

Title: Re: LRM 8.1/8.5
Post by: Gaia on September 24, 2014, 07:26:09 AM

Hi janisk
which version did you installed ? 8.1 or 8.5

I installed configuration server 8.5

Title: Re: LRM 8.1/8.5
Post by: Janis on September 24, 2014, 11:59:37 AM

LRM 8.5.000.06
config server 8.5.000.16

Title: Re: LRM 8.1/8.5
Post by: Kubig on October 20, 2014, 09:06:17 AM

You have to start your confserv with argument "-license <path_to_the_license_file>" as first. It is described in deployment guide.

Title: Re: LRM 8.1/8.5
Post by: Genesys 8.5 on July 08, 2015, 06:22:33 PM

I installed config server. After that what are the steps i have to follow so that i wont get any license related error after starting config server ?

Title: Re: LRM 8.1/8.5
Post by: cavagnaro on July 08, 2015, 06:34:19 PM

Please, don't post everywhere same question.