Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: ryau86 on December 31, 2013, 01:27:27 AM

Title: Genesys Interactive Insights
Post by: ryau86 on December 31, 2013, 01:27:27 AM

Hi All,

Does anyone know how to get Genesys Interactive Insights (BusinessObjects 12.1) working on Internet Explorer 9?

It works fine on IE 6, 7 & 8.

Thank you.

Title: Re: Genesys Interactive Insights
Post by: Kubig on January 09, 2014, 11:54:25 AM

BOE is not currently compatible with IE9 or higher

Title: Re: Genesys Interactive Insights
Post by: avejen on June 25, 2014, 01:23:01 PM

Hi

You can get most of the functionality to work by implementing the simple changes specified by Hayden Gill here:

http://www.forumtopics.com/busobj/viewtopic.php?t=170250&postdays=0&postorder=asc&start=43

Working on IE 10 as well.

BR

Anders

Title: Re: Genesys Interactive Insights
Post by: smile on June 25, 2014, 02:34:02 PM

btw, does anybody tried new 4 version of BOE? I'm interested in BOE Mobile, i think it would be nice to have gi2 reporting on ipad ;)