Genesys CTI User Forum
Genesys CTI User Forum => Genesys-related Development => Topic started by: cavagnaro on October 01, 2013, 09:06:59 PM
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Hi guys,
On my prompt I'm creating a prompt that should speak a time (hh:mm) which comes in 24H format
According to http://www.w3.org/TR/2005/NOTE-ssml-sayas-20050526/#S3.2 it should be spoken in a nice way (12:00 => should be interpreted as noon) but in reality sucks...lol, says "twelve", or if modifying it "twelve pm"...so I think I'm doing something wrong...
Tested with the interpret-as from the Prompt tab (uses audio files but I need TTS due the better presentation) and also tested a vxml file:
[code]
<say-as interpret-as="time">
<value expr="value1">
</say-as>
[/code]
And values tested on value1:
-23:30
-2330h
or adding format="hms24" to the say-as tag...
Nothing...
So, am I interpreting it wrong or doing it wrong? :-/
Using Nuance TTS Vocalizer 5
Thanks!