Genesys CTI User Forum

Genesys CTI User Forum => Announcements Scratch Board => Topic started by: cavagnaro on September 02, 2013, 08:27:40 PM

Title: Genesys Docs
Post by: cavagnaro on September 02, 2013, 08:27:40 PM

Hi guys,
I'm getting an error on Genesys docs while trying to retrieve a PDF

[code]
API plan limit exceeded

Reason: Not Setl7xx314c96f9d6fc42758dd0cddf33dd005b|1db2437af8b34992f57aedbb22fe27838f42d019|quota?failed|
[/code]

Anybody else getting this?

Title: Re: Genesys Docs
Post by: Timur Karimov on September 03, 2013, 07:44:16 AM

Hi there.
Have similar error yesterday, but today looks like it's work. If you know exact doc name or description you can try to seek out direct link to document  throw "Find Articles" in my customer care sections.
WBR Tim

Title: Re: Genesys Docs
Post by: victor on September 19, 2013, 03:45:14 AM

It seems like Genesys just had a small issue with their system. It is fine now.

I do, however, find puzzling how sometimes some documents are available while other times they are not on Genesys website. Genesys SIP T-Server 8.1 docs are on and off all the time for me.

Vic