Genesys CTI User Forum

Genesys CTI User Forum => Genesys-related Development => Topic started by: luchosrock on March 15, 2013, 03:02:42 PM

Title: High Availability in Desktop App PSDK
Post by: luchosrock on March 15, 2013, 03:02:42 PM

I must say I'm just starting to learn a little more about genesys and I would like you guys can help me on a few points on High Availability:
- Does HA have something to do with Hot/Warm/Cold Standby?
- If I have a Desktop Application Client  (written with PSDK) connection to T-Server, wich is configured somehow they have Hot Standby, Do I have to change anything on my Desktop Application to successfully handle it?

Thanks in advance!!
Really appreciate any help on this.
:)

Title: Re: High Availability in Desktop App PSDK
Post by: cavagnaro on March 15, 2013, 04:03:40 PM

HA has 3 working modes which are the ones you described. Reference to each component you would like to add HA to see which one is supported.
About your APP yes, TServer will notify the change so in your code you have to handle that event too.

Title: Re: High Availability in Desktop App PSDK
Post by: luchosrock on March 18, 2013, 12:50:41 PM

Thanks for the reply.
So, should I register handlers to that kind of situation, or is it just some kind of configuration i should define when I create the connection?

Title: Re: High Availability in Desktop App PSDK
Post by: cavagnaro on March 18, 2013, 01:04:47 PM

No, just handlers and test scenarios. for example, what happens when the TServer main is down and a new client tries to connect to it?

Title: Re: High Availability in Desktop App PSDK
Post by: luchosrock on March 18, 2013, 01:35:44 PM

I'll test that scenario, thanks Cavagnaro!  :)