Genesys CTI User Forum

Genesys CTI User Forum => Announcements Scratch Board => Topic started by: Intothewild on January 31, 2013, 03:55:39 PM

Title: the GCP8-CIV guide study?
Post by: Intothewild on January 31, 2013, 03:55:39 PM

Hello,
I am looking for the GCP8-CIV guide study...can someone send me?

Thank's
Sam

Title: Re: the GCP8-CIV guide study?
Post by: cavagnaro on January 31, 2013, 05:38:37 PM

What is that?
You need to study all of it...not just specific sections...what is the point?

Title: Re: the GCP8-CIV guide study?
Post by: hsujdik on January 31, 2013, 08:36:22 PM

This?

http://www.genesyslab.com/training/gcp8-system-consultant,-inbound-voice-(gcp8,-civ).aspx