Genesys CTI User Forum
Genesys CTI User Forum => Genesys-related Development => Topic started by: msh on April 12, 2012, 09:20:33 AM
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Hi
Is it possible to raise a custom exception from a voiceXML (DTMF) grammar on user input?
My flow have a general press star to repeat a prompt, so instead of having a branching after the input block that checks if the input is a star I can just raise a star exception from my grammar and connect that back to the input block. I am allready using a external grammar.