Genesys CTI User Forum
Genesys CTI User Forum => Genesys-related Development => Topic started by: PFCCWA on March 13, 2012, 01:53:59 PM
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Hello,
I am interested in knowing what other customers see as the ideal Genesys Outbound Solution.
We have 3 options:
1. Outbound VOIP (SIP/VOIP) - this is taught in their classroom courses
2. SIP/GVP/CPD with Dialogic HMP - Is also including as a chapter within the course manual but not actively taught.
3. SIP/GVP/CPD with Sangoma - not taught in the course but supposedly most compliant.
Which one would you use?
Thanks,WA