Genesys CTI User Forum

Genesys CTI User Forum => Genesys-related Development => Topic started by: saz on July 11, 2011, 06:51:35 PM

Title: Custom disposition codes
Post by: saz on July 11, 2011, 06:51:35 PM

hi,
  is custom disposition codes setting is possible at campaign level?
at present, disposition codes setting is at GAD application level. is it possible if agent gets disposition codes respective to campaign instead of GAD instance.

Thanks,
S