Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: N.Ali on June 22, 2011, 06:51:20 PM

Title: GVP Composer Language Problem
Post by: N.Ali on June 22, 2011, 06:51:20 PM

We are facing verbalization issue for number and date type variables in Urudu language. Our composer version is 8.0.210.60. We have added the two locales i.e. English (default) and Urdu from project properties. On urdu language selection using language block, what happens is, all prompts are correctly picked and verbalized from ur-Pk directory but when call flow comes to play any number type or date type values, it always plays them in english language. We have also updated the PlayBuiltinType.js file and changed the variable promptBaseUrl to  "../Resources/Prompts/ur-PK/". We are reluctant to upgrade composer version because it might cause compatibility issues with GVP. Please advise or suggest any solution for above mentioned problem. Will appreciate your help.

Title: Re: GVP Composer Language Problem
Post by: cavagnaro on June 22, 2011, 08:00:52 PM

Have you replaced original vox files with new recordings on your language?