Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Makarand Golatkar on June 08, 2011, 07:49:36 AM

Title: HA NLB Time period
Post by: Makarand Golatkar on June 08, 2011, 07:49:36 AM

Hey Guys,
We have tested HA for 8.0 successfully as mentioned below.
Primary=Primary Backup = Back up calling Ok
Primary=Down Backup = Primary calling Ok
Primary=Back up Backup = Primary calling Ok
Switch over
Primary=Primary Backup = Back up calling Ok

After this one complete cycle we need to wait for minimum 2 mins for NLB to get ready for next cycle.If Primary fails less than min no calling will happen.we checked with Tech support as per them we need to check with NLB guy/NW or System Guy.

NW guy dosenot have any Idea how to reduce this timing from 2 min to 1.

Dose any one experianced same situtation in past plz help.

Makarand

Title: Re: HA NLB Time period
Post by: genesysguru on June 09, 2011, 10:04:51 AM

What component are you talking about - SIP server by any chance? What sort of NLB - Windows NLB?

Title: Re: HA NLB Time period
Post by: Makarand Golatkar on June 10, 2011, 09:19:10 AM

Yes SIP server & Windows NLB

Title: Re: HA NLB Time period
Post by: genesysguru on June 13, 2011, 11:54:43 AM

If this any help?

http://genesysguru.com/blog/blog/2009/10/27/sip-server-failover-using-windows-network-load-balancing-nlb/