Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: cpoon on May 30, 2011, 08:44:47 AM

Title: Call drop on 8th seconds
Post by: cpoon on May 30, 2011, 08:44:47 AM

Hi

I'm using SIP Server 8.0 with X-Lite 4.0, somehow the call always dropped at the 8th second. I went through the logs and noticed this:

Reason: SIP;description="media stream error: 8008"

Any idea what's this is about?

thanks in advance,
cp

Title: Re: Call drop on 8th seconds
Post by: René on May 30, 2011, 06:03:03 PM

Hi cpoon,

This error means there are some troubles related to RTP stream. Is this error generated by Stream Manager?

R.

PS. X-Lite 4.0 has not been officially tested with SIP Serve thus it might not work correctly. I would suggest you using supported SIP soft phone for testing...