Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Anth on May 12, 2011, 01:18:39 PM
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Afternoon,
Just thinking of a way to give an announcement directly to cc pulse, i was going to create a new template with just a formula in, to hopefully read a txt file on a shared drive.
is it possible? if so am i thinking the right way of using formula and script to do this?
Has anyone got any snippets also?
Thanks
Anthony