Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: fred.s on May 09, 2011, 12:04:06 PM

Title: Dialling Filters??
Post by: fred.s on May 09, 2011, 12:04:06 PM

Hi I am using Config Manager 7.6,

In this I always create dialling filters for under DEFUALT.......

Just wondering if anybody knows of any alternatives that may be avaliable to use?

Ideally i would love there to be option for Time of day, therefore it would automaitalclly change to different filters at different times??

Hope you can help

Title: Re: Dialling Filters??
Post by: visveswars on May 09, 2011, 12:12:29 PM

Hi Fred,

One of the way is to use Platform SDK dll for configuration and develop an .net application, which can change the dialing filer.

Plan1 : you can write a windows service in .net using SDK's and with your customized time(interval) we can change the dialing filers.

Plan2: to develop a application where user can change the filters on fly.

Hope this helps.
Thanks
Visveswar