Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Mat on April 26, 2011, 07:54:04 AM

Title: Can I look for The user who made changes in CME?
Post by: Mat on April 26, 2011, 07:54:04 AM

I nedd look for the user who make changes skills
can I see that information in logs or in any table

Thank's

Title: Re: Can I look for The user who made changes in CME?
Post by: ag0059111 on April 26, 2011, 12:37:09 PM

[quote author=Mat link=topic=6391.msg27780#msg27780 date=1303804444]
I nedd look for the user who make changes skills
can I see that information in logs or in any table

Thank's
[/quote]

Yes you can see that either through Log Database or ICON DB

Title: Re: Can I look for The user who made changes in CME?
Post by: Mat on April 26, 2011, 01:40:14 PM

I'm going to trie  find in LogDatabase if you can please help me with the tablename. Iwould be grateful for it

Title: Re: Can I look for The user who made changes in CME?
Post by: bandorka on April 27, 2011, 07:37:47 AM

...or you can find it in the config server logs...
Bandorka

Title: Re: Can I look for The user who made changes in CME?
Post by: creading001 on April 27, 2011, 08:50:34 AM

Try this link ....

http://genesysguru.com/blog/blog/2010/02/19/who-changed-that-cme-object/

Craig

Title: Re: Can I look for The user who made changes in CME?
Post by: fnunezsa on April 27, 2011, 06:17:52 PM

Please refer to Management Layer User Guide for instructions on how to set up Audit Trail for Configuration Server.

In brief, you need to:
1) Include the value "network" in Config Server log options.
2) Include option print-attributes=true in Config Server configuration file.
2) Allow Message Server to write to the LOG DB.


Please note that Log DB does not have an automatic purging procedure so you will have to set one up. Also, the size of you Log DB depends on the level of log you'll be writting. Please refer to Genesys Sizing guide for guidance on how to estimate the size of you Log DB.

Basically, log messages are written to g_log_messages and messages attributes are written to g_log_attr.

Title: Re: Can I look for The user who made changes in CME?
Post by: Mat on April 28, 2011, 07:50:01 AM

Thank you very much for all to every body.

Whith your help I will can configure the enviroment for Audit Config Server

Regards