Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: karan on April 07, 2011, 04:35:27 AM

Title: Schedule call back Issue.......
Post by: karan on April 07, 2011, 04:35:27 AM

Hi All,

    Currently we are facing the schedule call back issue.
We are using genesys 7.5. When the agent are making a schedule call back (personal or campaign) it's not working.

Advance thanks to all,
Karan....

Title: Re: Schedule call back Issue.......
Post by: lekie on April 07, 2011, 09:33:57 AM

How is not work and do you do reschedule via GAD?