Genesys CTI User Forum

Genesys CTI User Forum => Genesys-related Development => Topic started by: PFCCWA on January 20, 2011, 05:59:32 PM

Title: genesys SIP/softphone combo
Post by: PFCCWA on January 20, 2011, 05:59:32 PM

Hello,

We are interested in knowing what SIP users deploy as their softphone within their solutions.

In particular what experiences, good and bad have you had after the set up? is there an ideally recommended one?

On example would be counterpath bria as the softphone.

Thanks,
WA

Title: Re: genesys SIP/softphone combo
Post by: Timur Karimov on January 24, 2011, 11:37:24 AM

[quote author=PFCCWA link=topic=6122.msg26593#msg26593 date=1295546372]
On example would be counterpath bria as the softphone.
[/quote]

look at v.8 0 it's the best choice from Genesys point of view =)

WBR Thaler

Title: Re: genesys SIP/softphone combo
Post by: PFCCWA on January 24, 2011, 12:58:58 PM

Correct me If I am wrong but genesys offer a built in SIP end point to their Interaction Workspace application?

Title: Re: genesys SIP/softphone combo
Post by: smile on January 26, 2011, 08:08:59 AM

There is a SipEndPoint application for IW like it was for GAD. It's available under IW section on support site/software area.