Genesys CTI User Forum

Genesys CTI User Forum => Genesys-related Development => Topic started by: jellesavelsberg on September 14, 2010, 10:29:25 PM

Title: CPD ports monitoring
Post by: jellesavelsberg on September 14, 2010, 10:29:25 PM

Hi,

We would like to monitor the CPD ports on aspect. Our supplier told us that was not possible and there are no programs for it.
Can you guys give me advise,

Thanks in advance,

Title: Re: CPD ports monitoring
Post by: jellesavelsberg on October 12, 2010, 08:28:35 PM

Is there any program I can use for this?

Title: Re: CPD ports monitoring
Post by: johnphan on September 25, 2021, 11:34:39 AM

Hello Genesys Experts,

I have the same concern. Could you guide us how to monitor CPD port usage ?

Thanks,
John,

Title: Re: CPD ports monitoring
Post by: cavagnaro on September 25, 2021, 04:19:28 PM

If you are using Genesys OCS, maybe use the Java metrics to monitor the Port usage, but as per CPD itself, should be done by the PBX, not Genesys wich is just a client from Aspect Server Point of View