Genesys CTI User Forum

Genesys CTI User Forum => Announcements Scratch Board => Topic started by: Adam G. on July 30, 2010, 08:25:58 AM

Title: Your thoughts please...
Post by: Adam G. on July 30, 2010, 08:25:58 AM
Hi All,

For those of you suffering from a hot summer or even matsubata, please feel free to send some of that heat here to the UK.

Apart from that silliness this will be a sensible thread. Some of you will remember The Wire, and the complete story around it is not for publication. I'm now in the position to give the magazine one more go. On chatting with a good mate he said maybe we should forget the printed version and go fully electronic on the web. What I'd like you all to do is let me know what you'd like to see in a Genesys magazine and in which media.

Articles that are close to being finished for publication include: a WFM project, and an extension of CCA reporting project. Other things I know of are of a revolutionary reporting idea and some wacky but useful GVP projects.

Is this the sort of thing you want to read about and play with the code? Or is there something else you'd rather see?

Cheers,

Wy.n
Title: Re: Your thoughts please...
Post by: cavagnaro on August 01, 2010, 03:27:49 AM
I'd like to see it on electronic format only, so it becomes eco-friendly and we can have all of them in one single site :)
About the content, the first edition was great so it is obvious I'd be more than satisfied with you selections ;)
Title: Re: Your thoughts please...
Post by: Adam G. on August 02, 2010, 09:55:05 AM
Thanks Cav.

Anyone else?

Title: Re: Your thoughts please...
Post by: Kevin S on August 04, 2010, 12:39:59 PM
I concur with the electronic format only.
Title: Re: Your thoughts please...
Post by: tony on August 04, 2010, 01:25:09 PM
Could I have mine delivered..? I don't get much mail these days - unless it's a bill...  :-[