Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Mika on January 01, 1970, 12:00:00 AM
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Hi....
Has any one encountered a VTO port lockups with a combination of
Meridian switch, Meridian Lineside E1/T1 and Genesys VTO ????
Behaviour:
From time to time we can find vto ports that remain in busy state
( From statserver point of view ) and they can be released by calling
directly to the vto port.
Vto ports are configured as an extension not as an acd agent.
Mika