Genesys CTI User Forum

Genesys CTI User Forum => Genesys-related Development => Topic started by: jitu on February 08, 2010, 07:33:23 PM

Title: Agent Group information using interaction SDK
Post by: jitu on February 08, 2010, 07:33:23 PM

Hi All,

I'm developing one small agent desktop in .Net using interaction sdk services. Please help me how to read the data from Annex tab in Agent group.

I have used getAgentsDTO() for retrieving the individual agent information but i need to find the KVP of Annex configuration of agent group.


thanks!