Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Jeff on January 01, 1970, 12:00:00 AM
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I am looking through Megellan product included in Agent Scripting Suite that is part of G6.5.Has anyone tried using it? I am not sure when exactly would be a good idea to use it; what does it accomplish?
Jeff