Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: james on January 01, 1970, 12:00:00 AM

Title: Routing accross time zones
Post by: james on January 01, 1970, 12:00:00 AM

Anyone created strategies to deliver calls to sites in different time zones, taking into account daylight saving and public holidays? Any tips please?