Genesys CTI User Forum

Genesys CTI User Forum => Genesys-related Development => Topic started by: imaki on August 04, 2009, 08:04:27 AM

Title: InteractionVoiceOutbound deprecated??
Post by: imaki on August 04, 2009, 08:04:27 AM

Has anyone any knowledge how I am supposed to handle outbound with AIL in 7.x versions, where it says that InteractionVoiceOutbound-class is deprecated? I cant find any info from anywhere what has taken place of the class.. ???

Title: Re: InteractionVoiceOutbound deprecated??
Post by: René on August 06, 2009, 12:59:24 PM

Hi,

Use the interface OutboundChain as recommended in the documentation (at least in 7.6 version of AIL JavaDoc).

R.

Title: Re: InteractionVoiceOutbound deprecated??
Post by: imaki on August 07, 2009, 05:42:23 AM

Ok, thanks. I was using old documentation (7.2?), but new AIL..

The method I was probably looking for was this:
public OutboundChain getChain(Interaction ixn)
(method of OutboundService class)