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Genesys CTI User Forum => Genesys-related Development => Topic started by: nbalakirevs on July 23, 2009, 07:31:49 AM

Title: event(error.com.telera.queue), message(Queue Error Event ) What's wrong?
Post by: nbalakirevs on July 23, 2009, 07:31:49 AM

I am trying tou use QUEUE_CALL command to route point.

[2009/07/22 15:06:50.078] 14C64 VxmlUtil.cpp:4052 C=12:L=1:U=321:D=E_12_121 VXML Error: event(error.com.telera.queue), message(Queue Error Event ),
element(QUEUE_CALL), current url (RAISE_EXCEPTION)
[2009/07/22 15:06:53.875] 14C64 ConversationController.cpp:1590 C=3:L=2:U=0:D=W_3_82 Informed CFC about Leg going down

My Telera XML:

<?xml version="1.0" encoding="UTF-8"?>
<XMLPage SESSIONID="" PAGEID="" TYPE="IVR"><SET VALUE="?ScriptID=$sid$&amp;ScriptData=$scriptdata$" VARNAME="$scripturl$"></SET><QUEUE_CALL USR_PARAMS="GenesysRouteDN:6000"></QUEUE_CALL><LEG_WAIT></LEG_WAIT>
</XMLPage>

GVP deployment mode is "behind".

Regards,
Nikita.