Genesys CTI User Forum

Genesys CTI User Forum => Genesys-related Development => Topic started by: Raj Tulasi on July 23, 2008, 07:18:56 AM

Title: Difference between flexchat protocol and basic chat protocol
Post by: Raj Tulasi on July 23, 2008, 07:18:56 AM

Hi,

Can someone tell me the difference between flexchat protocol and basicchat protocol.

If i am trying to hit my chat server directly with my own chat UI which protocol should i be using?

Thanks and Advance
Raj

Title: Re: Difference between flexchat protocol and basic chat protocol
Post by: mhsrinivasan on November 20, 2008, 02:54:53 PM

Basic Chat Protocol is used for Agent wise communication or using Window Application.

Flex Chat Protocol is used for Web Oriented application and like Customer trying to access chat server

Title: Re: Difference between flexchat protocol and basic chat protocol
Post by: AlexeyK on December 24, 2008, 01:12:54 AM

Also Basic chat protocol is connection oriented, while Flex chat protocol is connectionless (so allow to work over HTTP).