Genesys CTI User Forum

Genesys CTI User Forum => Genesys-related Development => Topic started by: Petr on February 08, 2008, 09:44:44 PM

Title: GPlus SAP CRM - ICI MUltichannel
Post by: Petr on February 08, 2008, 09:44:44 PM

We are going to install GPlus SAP CRM - ICI MUltichannel 7.5

Customer wants confiration that Email print function will be available. I have found only Deplyment Guide but no User's Guide. Can anyone help me who has already seen Gplys installed?

Thanks

Petr

Title: Re: GPlus SAP CRM - ICI MUltichannel
Post by: eu4iacz on March 13, 2008, 09:33:25 PM

Ahoj Petře,

let me know when you will have some new informations about this. We are using GPLUS, but because I am little bit new to this business, I am still trying to get more in contact with Genesys. What is this Gplus for? Is it a kind of interface which is uses to connect between any other systems? Are you work with Genesys in cz?

Měj se.
Martin

Title: Re: GPlus SAP CRM - ICI MUltichannel
Post by: cavagnaro on March 13, 2008, 10:23:51 PM

GPlus are Genesys modules ready to deploy for SAP, Siebel, Microsft, etc. Easy to deploy with ready to go features.

Title: Re: GPlus SAP CRM - ICI MUltichannel
Post by: eu4iacz on March 14, 2008, 09:34:13 AM

Thanks for an update cavagnaro ;-)
[quote author=cavagnaro link=topic=2775.msg11462#msg11462 date=1205447031]
GPlus are Genesys modules ready to deploy for SAP, Siebel, Microsft, etc. Easy to deploy with ready to go features.
[/quote]