Genesys CTI User Forum

Genesys CTI User Forum => Genesys-related Development => Topic started by: vinod on November 29, 2007, 07:09:28 AM

Title: Any online training on genesys gplus adapter integration with SAP CRM?
Post by: vinod on November 29, 2007, 07:09:28 AM

Hi All-

PLease let me know if there are

Any online training on genesys gplus adapter integration with SAP CRM?

Title: Re: Any online training on genesys gplus adapter integration with SAP CRM?
Post by: Vinod on November 30, 2007, 01:43:16 PM

Can someone please help me to get this info

Title: Re: Any online training on genesys gplus adapter integration with SAP CRM?
Post by: cavagnaro on November 30, 2007, 03:06:02 PM

No online training, reading the deployment guide and following the steps should be enought, i didi it once and was not hard with a SAP guy beside me.

Title: Re: Any online training on genesys gplus adapter integration with SAP CRM?
Post by: vinodgujja on December 04, 2007, 04:05:23 AM

Thanks a lot sir,

I am following the deployment guide, everything on genesys side went fine, But we are not sure what configurations Should be done at SAP side. Please forward me if you have any docs related to SAP configuration on vinoodgujja@gmail.com.

Thanks once again.

Title: Re: Any online training on genesys gplus adapter integration with SAP CRM?
Post by: cavagnaro on December 04, 2007, 04:21:57 AM

On SAP side they should only configure their objects, maybe if you give them the Genesys guide they will understand what has to be done.

Title: Re: Any online training on genesys gplus adapter integration with SAP CRM?
Post by: Karla Patricia on September 26, 2016, 01:05:34 PM

Hi,

You can do this with Tenfold, a third-party connector. Our software integrates SAP CRM with major telephone systems like Genesys.

To connect, check out this page: https://www.tenfold.com/integrations/sap/genesys



[quote author=vinod link=topic=2617.msg10235#msg10235 date=1196320168]
Hi All-

PLease let me know if there are

Any online training on genesys gplus adapter integration with SAP CRM?
[/quote]

Title: Re: Any online training on genesys gplus adapter integration with SAP CRM?
Post by: cavagnaro on September 26, 2016, 05:34:50 PM

Ok...stop promoting your pro here. Read the forum rules.

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