Genesys CTI User Forum

Genesys CTI User Forum => Genesys-related Development => Topic started by: Prashanth on September 26, 2007, 07:18:53 AM

Title: Chat in Genesys
Post by: Prashanth on September 26, 2007, 07:18:53 AM

Hi Guys

we are using genesys Chat solution.the problem i am facing is whenever an agent send response to chat multiple messages has been sent to the customer.

Can anyone help me on this. why its happening.

Prashanth

Title: Re: Chat in Genesys
Post by: davidabaron on May 02, 2008, 09:36:12 PM

Can you send me an example ?