Genesys CTI User Forum

Genesys CTI User Forum => Genesys-related Development => Topic started by: vivek on September 18, 2007, 05:17:29 PM

Title: Question using TKeyPad1 to check Voice Mail
Post by: vivek on September 18, 2007, 05:17:29 PM

Hi, I am using TKeyPad1 in my softphone for basic call functions.

I have an issue, after agent dialed Voice mail number to check his messages, he needs enter his password in TKeyPad1, then it should go to switch and reterive his messages.

I am not sure how to send the password to switch using TKeyPad1. If anyone had a sample pice of code please post it here.

Thanks a lot.

Title: Re: Question using TKeyPad1 to check Voice Mail
Post by: victor on September 21, 2007, 03:40:14 PM

Never used TKeyPad... but from what I understand it just collects digits, right? And then you just send them via TExtension. I guess there is an event when user presses a key on keypad and thiws is when you react to it?

Title: Re: Question using TKeyPad1 to check Voice Mail
Post by: vivek on October 01, 2007, 01:02:19 PM

I tried user press event, but no luck.

Title: Re: Question using TKeyPad1 to check Voice Mail
Post by: cavagnaro on October 01, 2007, 05:31:02 PM

Try this:

TLine1.TSendDTMF TKeyPad1.KeyPadText

Title: Re: Question using TKeyPad1 to check Voice Mail
Post by: vivek on October 07, 2007, 07:17:31 PM

Cavagnaro - TLine1.TSendDTMF TKeyPad1.KeyPadText is working. Thanks.

Title: Re: Question using TKeyPad1 to check Voice Mail
Post by: hari on February 02, 2009, 07:49:45 AM

Hi, I use TkeyPad1 in new form, but appear as disable?

Title: Re: Question using TKeyPad1 to check Voice Mail
Post by: cavagnaro on February 03, 2009, 02:45:15 AM

is it associated with textension?

Title: Re: Question using TKeyPad1 to check Voice Mail
Post by: hari on February 03, 2009, 05:38:29 AM

[quote author=cavagnaro link=topic=2475.msg16364#msg16364 date=1233629115]
is it associated with textension?
[/quote]

Hi, how do I can assosiated this Tkeypad1 with TExtension in my new form?

Title: Re: Question using TKeyPad1 to check Voice Mail
Post by: hari on February 03, 2009, 05:44:09 AM

[quote author=hari link=topic=2475.msg16370#msg16370 date=1233639509]
[quote author=cavagnaro link=topic=2475.msg16364#msg16364 date=1233629115]
is it associated with textension?
[/quote]

Hi, how do I can assosiated this Tkeypad1 with TExtension in my new form?
[/quote]

sorry, I Plan this for send an Extension number for an office call[quote author=hari link=topic=2475.msg16370#msg16370 date=1233639509]
[quote author=cavagnaro link=topic=2475.msg16364#msg16364 date=1233629115]
is it associated with textension?
[/quote]

Hi, how do I can assosiated this Tkeypad1 with TExtension in my new form?
[/quote]