Genesys CTI User Forum

Genesys CTI User Forum => Genesys-related Development => Topic started by: samothx on August 23, 2007, 01:22:25 PM

Title: Multiple servers using C/C++ API
Post by: samothx on August 23, 2007, 01:22:25 PM

Hi Folks,

I found old post inthis forum stating that using more than one server connection in the same process is not supported by the C/C++ version of the SDK, due to it not beeing threadsafe.
There was though talk of a solution based on function 'conn_main_loop'.
I have not found any documentation to this function and the signature looks rather simple..
Has anyone got a hint or an example on how to use this function to receive events from more than one server connection ?

Cheers Thomas

Title: Re: Multiple servers using C/C++ API
Post by: bublepaw on August 23, 2007, 06:18:55 PM

Hi Thomas,

There is one important thing to remeber. C/C++ SDK will be no longer supported - my company recently received info from Genesys that we should migrate all our applications using C/C++ SDK to Voice Agent Platform SDK or Universal SDK till march 2010 as this is EOM date.
I also found some Genesys ticket where support sugests using other api then C/C++ when handling multiple connections.