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Genesys CTI User Forum => Genesys-related Development => Topic started by: prashanth on June 13, 2007, 02:04:11 AM

Title: CC Pulse Action Item Sending Email
Post by: prashanth on June 13, 2007, 02:04:11 AM

Hi Guys

I am trying to use Send Email Action Item from Action Wizard along with a Threshold.Already in CCpulse we have SendEmailwithCDO.It is using my outlook express to send the email and everytime when it asks me with message box R u sure u want to send Email.I dont want that everytime i click on Yes to send Email. I want that it should automatically send a Email when ever that threshold is met without prompting me.

I want that that email should be send to multiple email addresses.Can u guys send me VB script coding to send email to multiple Recepitients.

Help Me OUT

Title: Re: CC Pulse Action Item Sending Email
Post by: CTIgem on June 14, 2007, 12:15:52 PM

I just worked on this.
Use vbSendmail, search on yahoo, you'll hit the link.

Title: Re: CC Pulse Action Item Sending Email
Post by: mark on August 30, 2007, 02:21:36 PM

I might be being a muppet (more than likely!), but can you give me more info on using vbsendmail for ccpulse actions. Would like to use it!

Mark

Title: Re: CC Pulse Action Item Sending Email
Post by: CTIgem on September 04, 2007, 08:06:47 PM

Here you go...

Set poSendMail = CreateObject("vbSendMail.clsSendMail")
          poSendMail.SMTPHost = "your snmp server goes here"
          poSendMail.From = "your from addr"
          poSendMail.FromDisplayName = "whatever"
          poSendMail.Recipient = "list of people's addr"
          poSendMail.RecipientDisplayName = "whatever"
          poSendMail.ReplyToAddress = ""
          poSendMail.Subject = "Alarm notification from CCPulse"
          poSendMail.Attachment = ""
          poSendMail.Message = "Calls are waiting in the Queue"
          poSendMail.Send
          Set poSendMail = Nothing

BTW, I just implmented with JavaMail becauses security concerns with VbsendMail.

Title: Re: CC Pulse Action Item Sending Email
Post by: mark on September 05, 2007, 07:41:26 AM

Thanks, getting an activeX error regarding creating object vbSendMail.clsSendMail.
I have registered the .dll

Mark

Title: Re: CC Pulse Action Item Sending Email
Post by: mark on September 05, 2007, 08:08:22 AM

Yes, I was being a muppet, completely fogetting that the dll and mswinsck.ocx needed to be registered on the citrix server that ccpulse was being delivered by!

Which reminds me, really need to install locally!

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Title: CC Pulse Action Item - Sending Email
Post by: S on September 03, 2008, 07:47:06 PM

Did anyone try this on 7.2 above versions or even with javamail? please share it with me.