Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: daxvancamp on April 10, 2007, 07:56:12 AM

Title: ACD positions
Post by: daxvancamp on April 10, 2007, 07:56:12 AM

Is there a document with all options you can add to the acd positions, especially the user override filed sip//@ipaddress/ OPTIONS ?

Title: Re: ACD positions
Post by: victor on April 11, 2007, 04:08:58 AM

I would like to know this too.  I have not seen anything like this yet.
Vic

Title: Re: ACD positions
Post by: daxvancamp on April 13, 2007, 01:19:02 PM

I know there is a /I and a /VR option but I have no clue what they do or whether they are useful.