Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: SQL User on July 11, 2006, 06:00:42 AM

Title: Oracle SQL to trace CCon calls
Post by: SQL User on July 11, 2006, 06:00:42 AM

Good morning,

do any of users on this board have an Oracle SQL script that will allow me to:

- define the timeframe and virtual queue
- list all the calls that were there and where they went after that

I know it is a very generic question, but I am new to Oracle and Ccon and your help would be just great.

By the way, nice forum! ;D