Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Vivek on January 01, 1970, 12:00:00 AM
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when we receive a call from a customer, we call 3 rd party carrier to get some information. I want to provide the ability
to "toggle" back and forth between the customer and a 3rd party carrier when we make conference call.
I know that I can use TListenDisconnect and TListenReconnect for this. But I am having a problem to get listenerDN. Any idea how to get listenerDN. We are using lucent switch.
Thanks