Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Gautham on April 11, 2025, 06:57:43 AM
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Dear all,
I am creating a callback campaign for missed calls. The recording is getting inserted to list successfully using trigger. As per requirement i have to callback the customer after 30 min from the time of record creation. I have created a column in list where i am inserting the time.
How i can create 30 min delay in dialing for each record? please help