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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Gef Buneri on September 24, 2024, 09:51:58 AM

Title: Engage - Where to find queue events number description?
Post by: Gef Buneri on September 24, 2024, 09:51:58 AM

Hello all, hope everything's fine around there.

I'm trying to find a doc that describes all quewe events, explaining the meaning of the relative number i.e.:

sending event 57 for vq
sending event 85 for vq
sending event 58 for vq
sending event 154 for vq

Searched docs and web, with no luck. Any clue?


Best,
Gef.

Title: Re: Engage - Where to find queue events number description?
Post by: cavagnaro on September 25, 2024, 03:38:35 PM

I know those are under PSDK, each Event has an ID.
Now a list...maybe in PSDK docs? help file?

Title: Re: Engage - Where to find queue events number description?
Post by: terry on September 26, 2024, 07:35:51 AM

57 EventQueued
58 EventDiverted
85 EventAttachedDataChanged
154 EventReserved_2 (used for keep alive pinging)

Title: Re: Engage - Where to find queue events number description?
Post by: Gef Buneri on October 08, 2024, 01:49:22 PM

[quote author=terry link=topic=12620.msg55781#msg55781 date=1727336151]
57 EventQueued
58 EventDiverted
85 EventAttachedDataChanged
154 EventReserved_2 (used for keep alive pinging)
[/quote]

Thank you very much, Terry. Any idea where to find the full list? I'm searching in documentation with no luck; nothing in the PSDK docs too, as suggested by @Cavagnaro

Title: Re: Engage - Where to find queue events number description?
Post by: Kubig on October 09, 2024, 11:19:10 AM

PSDK Genesyslab.Platform.Voice.Protocols.TServer.Events namespace for TServer events