Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Leonxxx86 on September 12, 2024, 05:00:44 AM

Title: Esxi 6.5 and windows 2008 R2 Genesys support
Post by: Leonxxx86 on September 12, 2024, 05:00:44 AM

HI,
Just a question, I believe Genesys 8.1 does not support esxi 6.7 and windows 2008 R2?
My question is, what type of issues might occur under this environment configuration? Thank you

Title: Re: Esxi 6.5 and windows 2008 R2 Genesys support
Post by: cavagnaro on September 15, 2024, 01:06:23 AM

As we don't usually test non supported environments... There is no clear answer to this.

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Title: Re: Esxi 6.5 and windows 2008 R2 Genesys support
Post by: Leonxxx86 on September 18, 2024, 11:28:54 PM

Thank you, Cav

Title: Re: Esxi 6.5 and windows 2008 R2 Genesys support
Post by: cavagnaro on September 19, 2024, 06:43:23 AM

What I can tell you is that I remember a customer insisted to install in HyperV version not supported. What happened then is that MCPs began to kinda halt on some calls. Slow audio and weird stuff. We associated it on how the threads were handled. We switched to supported version and began to work without issues.
So... Just can say be ready for anything.


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