Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: anatolewilson on June 07, 2024, 01:57:04 AM

Title: Is Call Pickup possible for Hunt Group?
Post by: anatolewilson on June 07, 2024, 01:57:04 AM

According to the sipserver deployment guide document, the user must enter *<pickup code><DN where a call is ringing>.

However, the user does not know the number of the ringing DN number.

Is Call Pickup possible for Hunt Group?

or any idea? with urs script or macro?