Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: mahmoud.islam on April 17, 2024, 11:44:04 PM

Title: Add interaction metadata on Speechminer
Post by: mahmoud.islam on April 17, 2024, 11:44:04 PM

Hello guys,

On Speechminer, the "ReleasingParty" metadata filter is missing.

Checking Speechminre DB the table "CallMetaExFieldNames" is not existing.

So the question here is, how can I add this metadata field? add to on the level DB to be reflected on Speechminer? then how? or there is a way to add it directly on Speechminer?

Thanks in advance.

Title: Re: Add interaction metadata on Speechminer
Post by: Kubig on April 18, 2024, 09:15:12 AM

ReleasingParty data is part of Extension data which is not collected in GIR by default

Title: High memory usage of Config server Proxy.
Post by: RobertIcorn on April 30, 2024, 07:46:56 PM

Is your Config server Proxy hogging up all the memory on your system? It's time to address this issue before it causes any performance problems. Check for any memory leaks, optimize your configurations, and consider upgrading your hardware if necessary. Don't let your Config server Proxy slow you down - take action now!

[url=http://receptmaster.site/trendy-manikyuru-2024-roku.html][/url]