Genesys CTI User Forum

Genesys CTI User Forum => Genesys-related Development => Topic started by: PFCCWA on April 08, 2022, 09:26:53 AM

Title: Genesys apps install on macbook with m1 processor
Post by: PFCCWA on April 08, 2022, 09:26:53 AM

Hello,

please can i check if anyone has managed to install any Genesys apps like WDE, CCPulse, IRD using parallels on a macbook?
i have tried it and receive a message stating there is an unknown processor architecture and fails.
presuming this is caused by the macbook processor being the m1 rather than intel.
just wondered if there was a way round it.

thanks,

Title: Re: Genesys apps install on macbook with m1 processor
Post by: cavagnaro on April 08, 2022, 04:10:20 PM

Unless Paralells could simulate Intel architecture, doubt it.