Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: WS on September 18, 2019, 07:45:28 AM

Title: difference between PureCloud ,PureConnect,PureEngage Cloud,PureEngage Premise
Post by: WS on September 18, 2019, 07:45:28 AM

PureEngage Premise is Genesys that i have used . Genesys have acquired two companies - AltoCloud and Interactive Intelligence . They were also building their own cloud offering .

What are the other 3 offering from Genesys and which one is which - PureCloud ,PureConnect and PureEngage Cloud ?

Title: Re: difference between PureCloud ,PureConnect,PureEngage Cloud,PureEngage Premise
Post by: cavagnaro on September 18, 2019, 01:02:37 PM

Pure connect is the Inin solution.
Pure Engage cloud... Is that.


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