Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: kamalnba on September 17, 2019, 11:14:44 PM

Title: Xlite registration issue. - Lab
Post by: kamalnba on September 17, 2019, 11:14:44 PM

Hi Folks,

I am registering Xlite to Gensys SIP server. I have exisitng sip server application-1 object associated with sip-1 installed on server. I have created DN(20001) in SIP-1 switch and able to register on Xlite.

I have created another SIP-2 application object and installed sip server in another directory of previous sip server. When I am creating DN(7001) under sip-2 switch it is not able to register and looks like request is going to Sip-1 and it is not able to find that DN.

Any help how I can achieve two sip server instances on same server with different SIP applications and switches?? I tried stoping and disabling SIP-1 in this case, I am getting 408 response.

Thanks.

Sent from my SM-G973F using Tapatalk

Title: Re: Xlite registration issue. - Lab
Post by: Kubig on September 17, 2019, 11:55:50 PM

Port conflict

Title: Re: Xlite registration issue. - Lab
Post by: kamalnba on September 17, 2019, 11:58:45 PM

[quote author=Kubig link=topic=11440.msg52132#msg52132 date=1568764550]
Port conflict
[/quote]Thanks, On  SIP- 1, I am using 5065 and SIP- 5060 with same IP address. [emoji17] still problem persists.

Sent from my SM-G973F using Tapatalk

Title: Re: Xlite registration issue. - Lab
Post by: cavagnaro on September 18, 2019, 01:00:33 AM

Logs or never happened... Also, licenses, logs... We can't be guessing

Enviado de meu SM-G9650 usando o Tapatalk

Title: Re: Xlite registration issue. - Lab
Post by: vmc on September 19, 2019, 12:13:24 AM

Where are you setting the port values?  Not using SIP Proxy?

Title: Re: Xlite registration issue. - Lab
Post by: kamalnba on September 19, 2019, 12:38:36 AM

[quote author=vmc link=topic=11440.msg52138#msg52138 date=1568852004]
Where are you setting the port values?  Not using SIP Proxy?
[/quote]Thank you. I sorted out the problem and able to register on SIP-2. Issue was fixed by stoping and disabling other sip server and removing IP address and port.

Sent from my SM-G973F using Tapatalk

Title: Re: Xlite registration issue. - Lab
Post by: Kubig on September 20, 2019, 10:37:59 AM

It does seems like permanent and systematic solution. I suppose to check your SIP Server configuration, there must be something wrong