Genesys CTI User Forum

Genesys CTI User Forum => Genesys-related Development => Topic started by: Sampa on March 14, 2019, 02:02:43 PM

Title: FCRStart - FCREnd - custom name file
Post by: Sampa on March 14, 2019, 02:02:43 PM

Hi all!

I have successfully used the FCR components to record call the interactions, but I can not set a mask for the file name.

Ex. callrec.007701C8-1000F350.190313190524.wav

I already discovered the option in the MCP that allows to change the folder ("https://docs.genesys.com/Documentation/Options/Current/GVP/GVP_MCP-calllog"), but I did not find something related to the name.


How change default name file?

[]´s!