Genesys CTI User Forum

Genesys CTI User Forum => Genesys-related Development => Topic started by: omacherla on October 05, 2018, 01:36:21 PM

Title: Is there any api to load a calling list in GA for outbound campaigns
Post by: omacherla on October 05, 2018, 01:36:21 PM

Hi,

I am new to GA web development and trying to load the campaigns automatically. Please can anyone let me know if genesys has any apis which i can use to call using a java program and load a file (.xls,csv,etc) in a GA dialler session.

Currently i have to manually browse to a location and load the campaign by browsing the file and load it.

Thanks

Title: Re: Is there any api to load a calling list in GA for outbound campaigns
Post by: cavagnaro on October 05, 2018, 01:57:43 PM

Nope
You can do it directly to the database tables.
Easy piecy

Enviado de meu E6633 usando o Tapatalk

Title: Re: Is there any api to load a calling list in GA for outbound campaigns
Post by: hsujdik on October 05, 2018, 02:55:14 PM

Check if this link helps:
https://docs.genesys.com/Documentation/OU/8.1.5/Ref/OCSSupportHTTP#scrollNav-4-9

Title: Re: Is there any api to load a calling list in GA for outbound campaigns
Post by: cavagnaro on October 05, 2018, 03:33:29 PM

What he wants is a cron running that will load any CSV file he inputs...many people ask that without understanding what they are asking