Genesys CTI User Forum

Genesys CTI User Forum => Genesys-related Development => Topic started by: Pioneer on October 03, 2018, 01:42:38 PM

Title: bargein prompt option in subdialog
Post by: Pioneer on October 03, 2018, 01:42:38 PM

Hi! I faced a problem. if I call vxml document from subdialog and use option bargein = true for prompt, dialog not interrupted when pressing dtmf.
The document is very simple:

<form>
        <block>
            <prompt [b]bargein="true"[/b]>
                <audio src="http://bla-bla-bla/file.wav"/>
            </prompt>
        </block>
</form>

subdialog parameters are usually:

<form>
    <subdialog name="play_file" src="playFile.vxml">
        <filled>
            <exit/>
        </filled>
    </subdialog>
</form>

Why? I need help.

Title: Re: bargein prompt option in subdialog
Post by: Nolecafi on December 20, 2018, 03:53:47 AM

I was glad to see such information to ensure that they comply.