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Genesys CTI User Forum => Genesys-related Development => Topic started by: mzak2 on July 25, 2018, 11:43:51 AM

Title: WDE object type conversion
Post by: mzak2 on July 25, 2018, 11:43:51 AM

Hello,

WDE command chains use types from both "Genesyslab.Desktop.Modules.OpenMedia.Model.Interactions" and "Genesyslab.Enterprise.Model.Interaction" namespaces.
Enterprise interaction is a field in OpenMedia object but not the other way around.

How to get "Genesyslab.Desktop.Modules.OpenMedia.Model.Interactions.Email.IInteractionEmail" object if I know only its Interaction Id (from Workbin, History)?
How to get it from "Genesyslab.Enterprise.Model.Interaction.IEmailInteraction"?