Genesys CTI User Forum

Genesys CTI User Forum => Genesys-related Development => Topic started by: vignesh_manivannan on November 15, 2017, 08:12:30 AM

Title: Audio resource management
Post by: vignesh_manivannan on November 15, 2017, 08:12:30 AM

Hi,

how to retrieve list of audio files with details like message name , ARID etc.,  Is there is Genesys SDK object.

Please share some thoughts

Title: Re: Audio resource management
Post by: Kubig on November 15, 2017, 08:57:43 AM

Information about the ARM you can retrieve from created ListObject (parameter group). The audio itself could be reachable via HTTP (WebDAV) or via fileshare - depends on your architecture.

Title: Re: Audio resource management
Post by: berrysthyaga on November 16, 2017, 04:21:15 AM

[quote author=Kubig link=topic=10744.msg48864#msg48864 date=1510736263]
Information about the ARM you can retrieve from created ListObject (parameter group). The audio itself could be reachable via HTTP (WebDAV) or via fileshare - depends on your architecture.
[/quote]

Hi Kubig,

sample code snippets will be helpful in this scenario..