Genesys CTI User Forum

Genesys CTI User Forum => Genesys-related Development => Topic started by: carpio on October 19, 2017, 07:13:55 AM

Title: EventHandling
Post by: carpio on October 19, 2017, 07:13:55 AM

Hello,
Im tring to do some eventhandling with the voice sdk but no success.

[code] private void button1_Click(object sender, EventArgs e)
        {
            tServerProtocol =
                    new TServerProtocol(
                            new Endpoint(host, 7002));
          tServerProtocol.Received += OnTServerMessageReceived;
            tServerProtocol.Open();
            RequestRegisterAddress requestRegisterAddress = RequestRegisterAddress.Create("1234",RegisterMode.ModeShare,ControlMode.RegisterDefault,AddressType.DN);
            tServerProtocol.Request(requestRegisterAddress);
        }
        void OnTServerMessageReceived(object sender, EventArgs e)
        {
            IMessage message = ((MessageEventArgs)e).Message;
            switch (message.Id)
            {
                case EventRegistered.MessageId:
                    MessageBox.Show("Registered");
                    break;
                case EventUnregistered.MessageId:
                    break;
            }         
        }[/code]

My method  void OnTServerMessageReceived is never hit?
am Im doing something wrong here? As I follow the Genesys documentation.

Title: Re: EventHandling
Post by: carpio on October 19, 2017, 08:49:46 AM

I foudn that when using below code I get the Event.

[code]tServerProtocol.Send((RequestRegisterAddress.Create("1234", RegisterMode.ModeShare, ControlMode.RegisterDefault, AddressType.DN)));[/code]

My question now is: If for an example a call is received by this dn, will I get also the event?

Title: Re: EventHandling
Post by: hsujdik on October 19, 2017, 01:43:24 PM

[quote author=carpio link=topic=10696.msg48553#msg48553 date=1508402986]
[code]tServerProtocol.Send((RequestRegisterAddress.Create("1234", RegisterMode.ModeShare, ControlMode.RegisterDefault, AddressType.DN)));[/code]

My question now is: If for an example a call is received by this dn, will I get also the event?
[/quote]
Yes. You will get EventRinging upon hitting the DN and EventEstablished upon answering the call. In your case, you have to add those Message.ID on your "switch" statement to handle those events on your code.